Privacy Policy

Privacy Policy

Last updated:

Who We Are

Prince Charming is operated by Wellmee (“we”, “us”, “our”). We act as the data controller for personal information collected via prnce-charming.com.

Information We Collect

  • Order & Account Data: name, email, phone, billing/shipping address, order history.
  • Payment Data: handled by our payment processors (e.g., Shopify Payments, PayPal); we do not store full card details.
  • Usage Data: device info, IP address, pages viewed, and interactions (via analytics cookies or similar technologies).
  • Marketing Preferences: your opt-ins for email/SMS and ad personalization.

How We Use Your Information

  • To process and deliver orders, provide customer support, and manage your account.
  • To improve our website, products, and services.
  • To send marketing communications (with your consent, where required).
  • To prevent fraud, comply with legal obligations, and enforce our Terms.

Legal Bases

Where GDPR applies, we rely on contract performance, legitimate interests, consent, and legal obligation. Where US state privacy laws apply (e.g., CCPA/CPRA), we process as described in this policy and honor applicable rights.

Sharing Your Information

We share data with trusted service providers (e.g., Shopify, payment gateways, shipping carriers, analytics/advertising partners) under data processing terms. We do not sell personal information.

International Transfers

Your data may be processed outside your country (including the EU/US). We use appropriate safeguards (e.g., standard contractual clauses) where required.

Retention

We keep personal data only as long as necessary for the purposes described (e.g., tax/accounting obligations, dispute resolution), then securely delete or anonymize it.

Your Rights

  • GDPR (EU/EEA/UK): access, rectify, erase, restrict, object, portability, and withdraw consent.
  • US (e.g., CCPA/CPRA): know/access, correct, delete, opt-out of sharing for cross-context behavioral advertising, and non-discrimination.

To exercise rights, contact us at support@prnce-charming.com. We will verify your request consistent with applicable laws.

Cookies & Similar Technologies

See our Cookie Policy for details and choices.

Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children.

Contact

Email: support@prnce-charming.com

Hours: Mon–Fri, 9:00 AM–5:00 PM (EST)

Company

Prince Charming (operated by Wellmee)
Jan Kleingeldstraat 80, 3075 PR Rotterdam, The Netherlands
KVK: 76734129 · VAT: NL003130841B34