Terms and Conditions

Terms & Conditions

1. About us

Website operated by Wellmee (KvK 76734129), Jan Kleingeldstraat 80, 3075 PR, Rotterdam, The Netherlands.
Contact: support@prnce-charming.com | +31 6 36 29 35 47

2. Orders & contract

• Orders are confirmed via email once accepted.
• If an item is unavailable, we will cancel and refund.
• We may cancel/refund orders in case of error, unavailability, or suspected fraud.

3. Prices & taxes

• Prices include shipping but exclude import duties/taxes outside the EU/UK.
• Pricing errors will be communicated; you may reconfirm or cancel.

4. Payment

Pay with VISA, Mastercard, American Express via secure providers.

5. Shipping

Processing: 1–3 business days. Delivery: 3–8 business days. Cut-off: 17:00 GMT. See our Shipping & Payment Policy for details.

6. Returns & refunds

30-day return window. See our Returns & Refunds Policy for details.

7. Liability

We are not liable for indirect or consequential losses. Nothing limits liability where unlawful to do so (e.g., fraud, negligence, death/personal injury).

8. Website use

You must use the site lawfully and not disrupt operations. Misuse may result in suspension.

9. Privacy & cookies

See our Privacy Policy and Cookie Policy.

10. Governing law

These terms are governed by Dutch law. Mandatory consumer rights in your country remain unaffected.

Last updated: today